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Policies

  • A 50% non-refundable deposit is due at the time of placing your order. 

  • We recommend placing orders at least 2-3 weeks in advance. We understand things happen, but if you have a last minute order just ask and we will do our best to fit you in.

  • Deposits must be received within one hour of ordering. Orders will not be considered if a deposit has not been paid.

  • Remaining balances must be paid on due date (2 days before pick upon delivery).

  • At the time of pick up or delivery we will give instructions on how to properly handle the cake. Once the cake is in your possession, they are no longer our responsibility. Cakes that are damaged after pick up or delivery will not be refunded.

  • Cakes can melt, and become weak in hot climates, it is always best to keep them in refrigerator until 1 hour from cutting.

  • We accept pictures for inspiration, but we will not copy the exact work of another baker.

  • At Gen Takes The Cake we include everyone and we are more than happy to make a cake to suit the needs of our customers who have allergies or certain food intolerances. We have a strict process in place to avoid cross contact but please keep in mind that there is still a slight risk of the presence of any allergen.

  • Gen Takes The Cake LLC is a home bakery that operates under Florida's cottage food laws. We are not subject to Florida's food regulations. However, our top priority is cleanliness and to always practice good hygiene when handling all baked goods. 

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